Refund Policy

Refund Policy

1. Refund Conditions
We accept refunds for:
- Damaged products (photo proof required)
- Wrong items shipped
- Serious quality issues

2. Refund Process
1. Contact customer service
2. Provide order number and problem photos
3. Refund processed after review

3. Refund Timeline
- Review: 3-5 business days
- Refund to account: 7-15 business days

4. Non-Refundable Cases
- Customer preference (color, style, etc.)
- Orders over 30 days old
- Man-made damage

5. Contact Us
- Email: youshenjiaodian@163.com
- Phone: 15589033697
- WhatsApp: +86 18315743955

Last Updated: April 29, 2026